Ever come across someone who’s a pro at spotting problems but struggles when it comes to finding solutions?
Let me paint a familiar picture:
Manager: “Please deliver the project in 3 weeks.”
Team member: “Sure, it’ll be done.”
<1 day before the deadline>
Team member: “We have a showstopper – client requirements were not clear and is changing. Can’t deliver tomorrow.”
Manager: Scratching his head… “Alright, let’s figure this out. How about…”
Team member: “But that has a little hiccup.”
Manager: Thinking again… “In that case, we can try…”
Team member: “Ah, but there’s another snag.”
Sound familiar?
We’ve all been there.
As managers and leaders, we often find ourselves solving our team’s problems.
But managing someone with a problem-focused mindset is ineffective in the long run.
These scenarios lead to dependency on the manager, slowing down the delivery process, delaying client deliveries, and, ultimately, frustrating clients.
Problem-Focused mindset is an attitude where an individual or group, primarily centers their attention on problems, challenges, obstacles, or negative aspects of a situation.
While,
Solution Mindset is an attitude that always focuses on solving problems, rather than getting stuck when challenges arise.
So, if you have an irked client, it might be a symptom of a team with a problem-focused mindset.
Ready to shift from problem spotting to solution finding?
Let’s make it happen together!
Cheers to a solution-centric journey,
